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How to “Remote User Test”

When your user base consists of 3.5 million people from pretty much every country, there are many things to consider while conducting user tests. User behaviors and mindsets change drastically from city to city and country to country. This creates problems if you conduct user tests the old fashioned way, aka in person. That’s why most of the usability tests that we do at JotForm are remote user tests. We find it very effective and receive great results from them.